Since Thursday 20 August 2020, the CKS brand will fall under the property of CRG, the family holding company above the brands JBC and Mayerline.

All purchases, orders and returns from before this date are unfortunately out of our hands. These are the responsibility of the bankrupt company and, unfortunately, we cannot intervene.

In the meantime, we are doing everything we can behind the scenes to get our activities back up and running as soon as possible, so that we can provide you with a great service for your future orders. We will continue to respect and monitor the identity and quality of the brand, so that you as CKS fans can continue to enjoy our brand and collections!

Check our most frequently asked questions below:

Which stores are open?
Discover here which shops have reopened. However, due to the stricter corona measures, our shops are currently closed. Online shopping is now possible again! Stay tuned for more inspiration on our social media..


I bought a gift voucher before September 2020, what now?
As we do not have data on purchases and returns from the bankrupt company, we are unfortunately unable to intervene. After all, we have not received these orders or these payments. For this, it is really important to turn to the previous company.


My return (before September 2020) has not yet been refunded, what now?

As we do not have data on purchases and returns from the bankrupt company, we are unfortunately unable to intervene. After all, we have not received these orders or these payments. For this, it is really important to turn to the previous company.


How do I contact the bankrupt company?
To do this, you must submit a declaration of your claim via regsol: https://www.regsol.be.

We will help you on your way:

1. First create an account

2. File search

3. Enter CKS

4. Click on CKS Retail Belgium

5. Submit the claim as creditor

6. Fill in what is applicable

7. At the bottom you can also attach supporting documents

Do you have other questions? Contact us at customercare@cks-fashion.com or our social media channels. We will answer your question within 24 hours.